Privacy Policy

This policy describes the processing of personal data by Bradshaw Heating
and Air Conditioning in connection with how you use and interact with our
website –
Bradshaw Heating and Air Pro

This Privacy Policy should be read in conjunction with the terms that
describe the conditions under which you may use this site.

If you have any further complaints or questions about this Privacy Policy,
please contact us at –
bradshawhvac@gmail.com

This policy describes:

  • Important information about us
  • Personal information we collect
  • How we get this information
  • How we use this information
  • How long we store this information
  • With whom do we share your information?
  • To what other locations or countries do we transfer this information
    to?
  • How we protect your information
  • Our Minor Policy
  • Privacy FAQs

Important Information About Us

This policy includes information about how we collect and process your
personal information when using this site, including information that you
provide through this site when you subscribe to our newsletter, when you
purchase any product or service, or when you participate in a survey.

Controller

This Privacy Policy is issued on behalf of Bradshaw Heating and Air
Conditioning, so any use of Bradshaw Heating and Air Conditioning, “we”,
“or” “us” in this policy refers to Bradshaw Heating and Air Conditioning.

Third-Party Links

This site may contain links to third-party websites, plugins, and
applications. Clicking on those links may allow those third-party websites
to collect data about you. We are not in control of those websites and are
not responsible for their content. When you leave our site, we recommend
that you read the privacy policies of the sites you visit.

Personal Information We Collect

Personal information means any kind of information relating to an
identified or identifiable natural person.

Because of our wide range of work and for other different reasons, we need
to use your personal information. Data collected consists of:

  • Identity and contact information: including name, email
    address, date of birth, phone number
  • Preference information: information on the type of
    product/service purchased on the website and the type of product/service
    of your interest;
  • Financial and transaction data: including bank account
    information, card number, email address, postal address, phone number,
    passport information;
  • Technical and Usage Information: Contains information
    about how visitors use our site.
  • Marketing data: includes the individual’s choice to
    receive marketing materials from us, including the consent you have
    given us;
  • Information used to provide the services: this includes
    information that the user has provided to us or generated by us while
    providing the product or service to our customers.
  • We may also record communications if you contact us by email or other
    means.

How We Get This Information

We collect this information in a variety of ways, including:

  • Direct Contact: While individuals may provide personal
    information by contacting us by email, phone, or other means, we may
    collect personal information, such as financial information, from
    payment providers for processing a transaction.
  • Our Website: Automatically collected information
    includes your browser type and version, the operating system you use,
    your IP address, Mac ID, device ID, browser settings, date, and time of
    your interaction. We use cookies to provide us with insights about how
    to provide you with the best experience when you browse our site. More
    information about how we use cookies and how we gather information
    through cookies can be found in our
    Cookie Policy. However, users can block cookies.
  • Third-Party or publicly available sources: We may
    obtain personal information about you from a variety of third parties
    and public sources, such as:
    • Technical data from the following parties:
      • Analytics providers such as Google
      • Advertising networks like Google
      • Search information providers such as Google

How We Use Your Personal Information

We use personal information in a variety of ways, including:

  • Contractual necessity: For fulfilling the contract with
    you, e.g. you purchase services/products from us;
  • Legitimate interests: In accordance with our
    requirements to pursue our legitimate interests such as:
    • Manage and improve accounts registered on the website to enhance the
      customer experience;
    • Managing and securing registered online accounts;
    • For monitoring all registered online accounts to investigate and/or
      report; terrorism, misrepresentation, fraud, and crime;
    • For providing advertisements (via Facebook and Google ads);
    • We may use personal data in case of legal claims against the company,
      partners, and for the purpose of investigation including disclosure of
      information in case of litigation;
    • Providing customer/user insights based on his/her behavior to drive
      targeted direct marketing.
    • Communicating with you.
    • Investigating any complaints you may have received about our services,
      website, or products.
    • You can get all other information on our legitimate interests by
      contacting us at –
      bradshawhvac@gmail.com
  • For providing services to customers;
  • For recruiting employees and members;
  • For supervising and managing our partners or employees;
  • To promote our products or services;
  • To fulfill our audit or insurance obligations;
  • Legal Compliance: to comply with applicable laws and
    legal procedures, including legal claims, investigations, and
    litigation;
  • Consent: We send direct marketing messages via
    SMS/email/phone/online about our products/services that we believe may
    be of interest to you. These are only sent if you have provided your
    personal information during the registration process, through an online
    account on the website, or directly at the office. You can opt-out of
    online marketing messages by clicking on the unsubscribe link in the
    email sent, updating your account preferences on our website, or
    contacting us at –
    bradshawhvac@gmail.com

How We Use Your Personal Information

We will use your personal information on the basis of:

  • If it is in our legitimate interests.
  • When it is necessary to comply with a regulatory or legal obligation.

How Long We Keep Your Information

We store personal information in accordance with the category of personal
information. When determining the retention period, we take into account
the purpose for which personal data was collected. For more information,
see Privacy FAQs.

With Whom Do We Share Your Information?

We may share the collected personal information:

  • When outsourcing certain services: for example, photocopying or IT
    services;
  • With our professional advisors: for example, our bankers, insurers;
  • With regulatory authorities, law enforcement agencies, if mandated by
    law;
  • With trusted third parties who help us operate our site, conduct our
    business, or provide services to you (if that party maintains the
    confidentiality of this information);
  • Third-party service providers who process personal data on our behalf;
  • Prospective purchasers of all or part of our assets or operations, and
    professional advisors related to purchases.

We do not sell personal data to third parties. Third parties with whom we
share your personal information, in order to improve the user experience,
are required to use that information in accordance with the law and have
the responsibility of its security.

Which Countries Do We Transfer Your Personal Information To?

We do not share your personal information outside of the United States. If
we choose to transfer your personal information outside of the United
States for any reason in the future, there are procedures in place to
ensure that these third parties process your personal data with the same
level of security as it was processed inside the United States. We do not
sell your information to third parties. If you have any further questions,
please contact us at –
bradshawhvac@gmail.com

How We Protect Your Information

Fraud Prevention

We may use automated tools as part of our counter fraud prevention
measures. Your purchase may be denied if your bank rejected your payment
or if other factors conclude that the transaction is fraudulent. If you
have any questions about this, please contact us at –
bradshawhvac@gmail.com

Minors

We comply with Children’s Online Privacy Protection Act 1988 (COPPA) and
do not collect information from anyone under the age of 18. Our websites,
products, and services are intended for people who are 18-years-old or
older.

Visitors under the age of 18 are not allowed to subscribe to our services
or provide personal information in any form on our website or application.
We encourage parents to monitor their children’s online activities.

Privacy FAQs

Q1. What rights do you have over your personal data?

A. You have the right to request:

  • A copy of your personal information.
  • Correction your personal information if your personal information is
    inaccurate, incomplete, or outdated.
  • Deletion of your personal information.
  • That we stop processing your personal information (processing will
    temporarily stop).

Q2. How long do we keep your information?

A. We only retain your personal information for as long
as necessary for the purposes for which we collect it, including meeting
legal, accounting, or reporting requirements.

When we process your personal and transaction data, we do it as long as
your account is active and for 7 years thereafter, but not further than
that.

If we process your information for marketing purposes, we do so until you
ask us to stop doing so.

Contact Us

If you have any questions about this Privacy Policy, please contact us at

bradshawhvac@gmail.com

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